We aim to make these learning experiences as smooth as possible. However, should you ever encounter a problem, a technical issue, or have a burning question, you can reach out to our support team!
And that is not all! Our Education Associates will help you every step of the way to include the learning solution in your course. From support with developing your curriculum to implementing the business game. We’ll also provide you access to our portal, where you’ll find all kinds of resources to support you during your course delivery.
You can count on helpdesk support at any time! We are available 24/7 for urgent help. Our contact details can be found in your welcome email after becoming a customer. It contains all the relevant information to get started.
Students will register an account on the Inchainge Portal at my.inchainge. Once the account is verified, they will be able to input a unique course code shared by their professor and gain access to the business simulation game. Instructions professors can share with the students are provided with the course code.
The Kick-off introduction presentation to students takes about 30 minutes. You will find this in the supporting Education Material area of your Inchainge portal.
After completing the self-paced, asynchronous online training or a synchronous training session with a senior trainer, you gain access to the supporting education materials available through your Inchainge Portal.
There are a few different options to be trained with our business simulation games. We hold regular online, synchronous training sessions with our senior trainers. Here you will have the opportunity to learn about the business games in much more detail in addition to trying a few rounds yourself with other educators. Another training option is our asynchronous, self-paced training. This training is coupled with remote support from one of our Product Specialists. Practice rounds are provided. After a few weeks of completing the online training modules, you will participate in a one-on-one call with a Product Specialist to discuss your experience and go over any questions you may have.
The lecturer/ professor, determines when a round is closed, calculated, and opened and completes this in the back-office area of the Inchainge educator portal. Calculating rounds requires teacher intervention as it is not an automated process.
Debriefing involves discussing the results of a round with your class and takes about 30 minutes. Educators have their own styles and approaches, and a Product Specialists can advise you on options that best suit yours.
One round of gameplay usually takes about 90 minutes in a classroom environment. In online environments, educators can assign the length of time in any configuration that works for the class schedule. One week per round is typical but can be adjusted to fit the course
Urgent technical assistance is available to educators through the 24/7 hotline.
You will have access to support before, during, and after you deliver your course. If you have a question/ request, submit your support inquiry directly through your Inchainge Portal. Our Support team responds within 24 hours on reported issues. You will also have contact with a Product Specialist and a designated Education Advisor for additional support and advice about new courses or configurations.
All our business simulation games are offered to educational institutions in a six-round student bundle. Educators can use all six rounds, or less if they choose to, depending on time and course objectives. Additional rounds are also available to support course objectives.
Educators can continue to use the textbooks prescribed for the class. The textbook we do offer to support The Fresh Connection is Mastering the Supply Chain by Ed Weenk. We also offer Mastering the Circular Economy as a textbook to support The Blue Connection. Both are available in popular online stores. Ask your Education Advisor or Product Specialist for more information.
Yes, you may assign rounds of the business game as homework. As the lecturer decides when a round is closed, calculated, and opened, you inform students how much time they will have to complete the round outside of class.
It is not necessary for the students and lecturer to be on campus. You may deliver a course with one of our learning solutions in a face-to-face, hybrid, or completely asynchronous setting. Everything is cloud-based, therefore compatible with any class structure.